Terms & Conditions


  • Every YBM client is
    provided with a signed Confidentiality Agreement prior to commencing any work.
    We are registered "Data Controllers" with the UK Information
    Commissioner's Office under the UK General Data Protection Regulations.
  • Client’s business affairs shall not be discussed or disclosed to any third parties.

General Terms

  • YBM undertakes that all
    work carried out on behalf of its Clients is carried out with the utmost diligence
    and attention to accuracy.
  • Work is only accepted if we feel we have
    the ability to complete the task[s] within the time frame required.
  • Quotations and consultations are usually
    free unless otherwise stated and agreed beforehand.
  • Any time frame and constraints relating to
    any work will be clearly stated and agreed to by both YBM and its Clients.
  • Instructions and information can be
    provided and exchanged by either YBM or the Client by conventional means (e.g.;
    post and courier etc.), or by secure electronic data transfer of any
    appropriate means.
  • All information provided by and to
    either party shall be given at a reasonable time to allow either party to
    fulfil its obligations in all respects.
  • Both the Client and YBM are at liberty to
    terminate any agreement between them at any time and without penalty upon
    completion of any instructions underway or by the Client agreeing to pay all
    agreed fees and costs up to the date of termination.
  • YBM will not accept to undertake any
    work that is illegal or might be construed as such or is contrary to regulatory
    requirements and stipulations.
  • Any training or equipment needed for YBM
    to carry out work for a client will be agreed in writing and may be subject to
    additional client costs.
  • YBM endeavours to ensure regular
    training for its team member to follow best practice with in their work.
  • Agreed hours of work and responses to
    communication   will be identified and
    outlined in individual client’s contract.


  • YBM will hold current Public Liability and Professional Indemnity insurance at all
  • YBM will always attempt to provide 100
    percent accuracy in its work. However, it will be the responsibility of the
    Client to ensure that all work completed by YBM is fully checked and reviewed
    to ensure that all requirements have been met and that all wording and data is
  • YBM will only act on behalf of a client
    with any third party, following specific authorisation.


  • Payment of 'one off' fees shall be within
    14 days of the invoice date or in the case of a partial payment application,
    within 14 days of the application date.
  • Ongoing monthly contracts shall be
    invoiced a minimum of 5 working days before the end of each month or agreed
    date, or partial month thereof, with payment made on the final day/agreed day of
    the month. If the final day of the month is a weekend or Bank Holiday then
    payment will be made the preceding or first following working day.
  • For certain types of work especially those
    requiring extensive use of resources YBM may stipulate alternative payment conditions
    to those above which will be clearly stated to the Client prior to Client entering
    into a contract.
  • Agreed incidental costs and expenses
    will be itemised on the appropriate invoice for payment under the terms above.
  • Payment is to be made by direct Bank Transfer.
  • Overdue invoices will, at the discretion
    of YBM be charged at the prevailing UK Government recommended rate of interest
    for overdue accounts.

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